Privacy Policy

Learn how we collect, use, and protect your information.

ESIM PRIVACY POLICY

Last Updated: July 31, 2026

At DIGITRAVEL ("we", "our", or "us"), we are fully committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you access or use our services, including our eSIM products.

By accessing or using our website and services, you acknowledge that you have read, understood, and agreed to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of personal information to provide our services effectively:

  • Personally Identifiable Information: This includes your full name, email address, phone number, and payment details required to process your eSIM purchase.
  • Device Information: We may collect information regarding the device used to access our services, including device type, operating system, and cellular network information to ensure eSIM compatibility.
  • Usage Data: This includes information about how you interact with our website and services, such as your IP address, browser type, and the pages you visit.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Processing: To process your eSIM purchase and provide the related telecommunication services.
  • Account Management: To manage your account, including billing and customer support.
  • Communication: To communicate with you, including providing updates about your purchases, service status, and promotional offers.
  • Service Improvement: To improve our services as well as your user experience on our website and products.
  • Legal Compliance: To comply with applicable legal obligations or respond to valid legal processes.

3. Sharing Your Information

We guarantee the confidentiality of your data and will not share your personal information with third parties, except in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors (payment gateways) or customer support platforms.
  • Legal Requirements: We may disclose your personal information if required by law, or to comply with legal processes, such as a court order or official government request.
  • Business Transfers:In the event of a merger, acquisition, or sale of our company's assets, your personal information may be transferred as part of the transaction.

4. Data Security

We implement reasonable and appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, please understand that no security system is 100% secure, and we cannot guarantee the absolute security of your data during transmission over the internet.

5. Your Rights

As a user, you have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request us to correct inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal information, subject to applicable legal and contractual obligations.
  • Opt-Out: Choose not to receive marketing communications from us by following the instructions in those communications or by contacting us directly.

6. Cookies

We use cookies and similar tracking technologies to enhance your experience and analyze website traffic. Cookies are small files stored on your device that help us recognize you when you return to our website. You can disable cookies through your browser settings, but doing so may affect your functionality and experience on our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We strongly encourage you to read their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take immediate steps to delete that information.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be published on our website, and the updated policy will become effective immediately upon publication.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at: